FAQs
Does B&H Photo offer free shipping?
Yes, free standard shipping is available on most orders from B&H Photo and orders generally take between 1-7 business days to arrive. Free expedited shipping is available for most orders over $49 and takes between 1-2 business days to arrive.
Does B&H Photo offer click and collect?
Yes, you can collect your order from the B&H Store if you're based in New York. Items available for collection will be clearly marked with a green checkmark. Your order will normally be ready for collection within 30 minutes of ordering, and once it is, you’ll get a ‘Ready for Pickup’ email which will have the pickup number that you need to take to the store along with your photo ID.
Does B&H Photo price match?
Yes, B&H Photo does offer a price match but it’s only available if you haven’t already made a purchase. If you find an available product cheaper elsewhere, contact the B&H product specialist team by live chat, email, or call 800.606.6969/212.444.6615. If you are eligible for a price match, you will be emailed a link to make your purchase.
Does B&H have discounts for Businesses?
Yes, to find out more scroll to the bottom of the B&H website and click 'B2B at B&H.' Small businesses, non-profits and educational institutions can receive exclusive promotions on select products and discounts towards bulk buying.
What’s the B&H Photo returns policy?
B&H Photo accepts returns for up to 30 days after you receive your order. You can return your order for either a full refund or you can exchange your item if you'd prefer. All returned items must be in their original packaging and in new condition.B&H Photo also tends to offer an extended returns period over the holiday season to give customers that little bit of extra peace when buying gifts.
How do I contact B&H Photo customer service?
The quickest way to get in touch with B&H Photo is through the live chat feature on the website. Alternatively, you can call the customer care team at 800.221.5743 or fill out the contact form on the website. For sales advice, call 800.606.6969.
Hints and tips
Shop Specials & Deals: To find the latest B&H Photo discounts, head to the ‘Specials’ page which can be found in the top bar of the website. On this page, you’ll be greeted with an abundance of discounts on loads of goods sold at B&H Photo, including laptops, memory cards, hard drives, and tripod deals.
Holiday Deals: On top of offering great prices to make that Holiday season that little bit easier on your finances, even better, B&H Photo gets in there early. B&H Photo offers early holiday season discounts so you can beat the rush and shop some of the best deals around.
Trade-ins: Got an old camera or camera gear you want to get rid of? You can get cash or store credit at B&H Photo for trading in your old device! You can get a quote on the website, and shipping your device will be free as B&H Photo will provide you with a shipping label.
Buy used: As well as selling your old camera gear to use towards your next purchase, you can also buy used equipment to save. So if you're not too interested in having mint condition gear or having the latest top-of-the-line model, it's an easy way to save on upgrading your gear.
Student and Teacher discounts: B&H Photo offers a student and teacher discount in partnership with UNiDAYS. With this discount, you can get free shipping on most orders and access to exclusive student and teacher deals.
Newsletter sign-ups: this is one of the easiest ways to start saving at B&H Photo. When you sign up for the newsletter you'll get special offers and B&H Photo news sent straight to your inbox so you never miss out.
How to use B&H Photo promo codes
1. Take a look at our B&H Photo coupon codes - we update this page regularly with the latest offers.
2. Once you’ve found your chosen offer, click the ‘Get Code’ button. This will make a pop-out box appear and open a tab on the B&H Photo website. Click the ‘Copy’ button in the pop-out box to copy the coupon.
3. Do your shopping on the B&H Photo website, once you have everything, head to your shopping basket. Click on the ‘Begin Checkout’ button on the right-hand side of the page.
4. Once you’ve filled out your delivery details, you can add your code in the payment section of the checkout process.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
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Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
Alan Dexter
Alan has been writing about PC tech since before 3D graphics cards existed, and still vividly recalls having to fight with MS-DOS just to get games to load. He fondly remembers the killer combo of a Matrox Millenium and 3dfx Voodoo, and seeing Lara Croft in 3D for the first time. He's very glad hardware has advanced as much as it has though, and is particularly happy when putting the latest M.2 NVMe SSDs, AMD processors, and laptops through their paces. He has a long-lasting Magic: The Gathering obsession but limits this to MTG Arena these days.
